About Ebbon Automotive
For more than 25 years, Ebbon Automotive has been a market leader in delivering innovative software solutions that support the automotive sector. Our platforms are used by OEMs, leasing companies, dealerships, brokers, and logistics providers, enabling thousands of organisations across the UK and internationally to improve efficiency and accelerate digital transformation.
We are a business that continues to grow and evolve, including expanding into international markets, while maintaining the collaborative and supportive culture that defines our organisation. Our team consists of knowledgeable and committed professionals, many of whom have built long-term careers with us.
We are committed to investing in our people, recognising achievements, and creating an environment where individuals can develop and progress. At Ebbon, employees have the opportunity to contribute ideas, develop their skills, and play an important role in shaping the future of automotive technology.
Opportunities to join our team are limited, making this an excellent chance to contribute to a growing organisation and build a rewarding career.
Our Values – What Guides Us
Our values shape how we work with our customers, partners, and colleagues.
Be Fearless
We encourage innovation, curiosity, and fresh thinking. By challenging established ways of working and exploring new ideas, we strive to improve our technology, our services, and ourselves.
Respect One Another
We believe in fairness, honesty, and collaboration. We value different perspectives and aim to create a supportive environment where everyone is treated with respect.
Always Learning
Continuous improvement is central to our success. We promote learning, knowledge sharing, and professional development across the organisation.
Leave a Legacy
We are committed to delivering lasting value through the quality of our solutions, the relationships we build, and the positive impact we create for our customers and industry.
About the Role
Due to its growth and expansion, Ebbon Automotive is seeking a Junior Account Manager to join the Commercial team. This role provides the opportunity to support and develop customer relationships while gaining experience within account management in the automotive technology sector.
The position is a hybrid role, with responsibility for managing customer accounts and delivering product training remotely, primarily using Microsoft Teams. The successful candidate will also attend the Oxford office at least one day a week to collaborate with colleagues and participate in team meetings. At times, you may be required to visit a customer onsite.
This role would suit someone who enjoys building relationships, supporting customers, and developing their skills within a commercial environment.
Key Responsibilities
- Manage and develop relationships with assigned customer accounts
- Lead meetings with dealerships, leasing companies, brokers, and manufacturers, engaging with stakeholders across different organisational departments
- Work closely with the Commercial Manager, Account Manager, and internal teams to support customer requirements
- Deliver customer onboarding and product training sessions via Microsoft Teams, with the confidence and capability to conduct in-person training when requested by the Commercial Manager
- Provide ongoing support to help customers maximise the value of our products and services
- Respond to customer enquiries and resolve issues in a timely and professional manner
- Identify opportunities to strengthen customer engagement and satisfaction
- Maintain accurate records of customer activity and interactions within internal systems
- Work closely with the Commercial Manager and internal teams to support customer requirements
- Attend the Oxford office once per week for meetings and team collaboration
Skills and Experience
Essential
- Strong communication and relationship-building skills
- Confidence in presenting information and delivering training remotely
- Good organisational skills and attention to detail
- Ability to work independently in a remote working environment
- Proactive approach to learning and professional development
- Comfortable using digital communication and collaboration tools
- Tech-savvy with the ability to quickly learn and confidently use new systems and software
Desirable
- Account Management experience within the automotive industry
- Previous experience in a customer-facing, account management, or support role
- Experience delivering remote product demonstrations or training sessions
Why Join Us?
At Ebbon Automotive, you will find more than just a job; you will have the opportunity to develop your career within a supportive and forward-thinking organisation.
Well-Established and Growing
We are a trusted technology provider within the automotive industry and continue to expand both in the UK and internationally.
Supportive Culture
Our collaborative environment encourages teamwork, knowledge sharing, and mutual support.
Opportunities to Contribute
We welcome new ideas and value employees who take initiative and contribute to continuous improvement.
Flexible Working
Our hybrid working approach combines in-office collaboration with the flexibility of remote working.
Industry Impact
Our technology supports thousands of organisations across the automotive sector, meaning your work contributes to meaningful change across the industry.
What we offer
- Hybrid working
- Opportunities to develop skills within account management
- Ongoing support and training to support career progression
- Eligibility for the company bonus scheme after 6 months of employment
- 27 days annual leave plus bank holidays
- Birthday leave on your birthday or within five days either side
- Company pension scheme
- Access to the Employee Assistance Programme (EAP)
- Two optional paid volunteering days per year
Application & Pre-Employment Checks
To apply, please email your CV to Jobs@ebbon-group.com.
Please note that the successful candidate will be required to provide references and complete a DBS check and UK sanctions check in line with our safer recruitment policy.
Ebbon Group and its subsidiaries are equal opportunity employers. We are committed to creating an inclusive workplace where all individuals are treated fairly and with respect.
