Join the team

IT Support Co-Ordinator Job Purpose: Server Management and IT Support.  Making sure system are maintained to a high standard.

Server Management / IT Support Job Duties:

• Server Monitoring / Management / Maintenance – VMware, Hyper-V, Windows Server, AZURE
• IT Support
• Installation Work

Skills:

• Excellent Team Working Skills
• Excellent Problem Solving
• Analysing Information
• Excellent customer service skills
• Good troubleshooting and problem resolution skills.
• Strong organisational skills
• Excellent written and verbal communication skills.
• Technical Management – Win Server 2016,2019
• Active Directory
• Hyper-V, VMWare, AZURE
• AV – Sophos Central, Kaspersky (Security Centre)
• E-mail – Gordano / Office 365
• Backup Software – Backup Exec, Veeam
• Windows 10, 11
• Networking Comms – Cisco Routers/Firewall, Fortinet Firewall, VPN
• Hardware – Servers / Laptops / PC
• Mobile Devices – Smart Phones / Tablets
• Phone Systems – MITEL

Qualifications:

• Solid Educational Background

As the Sales Account Manager, you will be responsible for driving business growth, managing key client accounts, and developing strategic partnerships.
You will be responsible for:

Business Development:

• Identify and pursue new business opportunities
• Conduct market research to identify potential clients, competitors, and market trends.
• Develop and implement strategies to expand the company’s presence in both new and existing markets.
• Build and maintain a robust pipeline of leads and opportunities.

Key Account Management:

• Develop and nurture strong relationships with existing key clients.
• Serve as the primary point of contact for key accounts, addressing their needs and requirements.
• Conduct regular business reviews with clients to ensure customer satisfaction and identify opportunities for upselling.
• Collaborate with internal teams to ensure the successful implementation of client solutions

Sales and Revenue Generation:

• Prepare and deliver persuasive sales presentations to prospective clients.
• From cold-reaching to closing the deal, we want you to own the entire sales cycle for your market (which includes market research, cold-calling, booking demos, stakeholder management, negotiating and closing)
• Negotiate contract terms and pricing with clients.
• Track and report on sales activities, including pipeline management and forecasting.

About You

Business Development experience. You will have experience working within business development, ideally within the Automotive industry (Leasing, manufacturers, importers or retailers). Independent and self-motivated. Managing your individual workload, you will need to hold yourself accountable for tasks and ongoing responsibilities with little supervision. Experience working in a virtual team is ideal.
Communication. You can communicate and work well with the internal organisation (team) and external organisation (customers). Regular, consistent and concise communication at every opportunity is imperative to customer success.
Learns quickly. You will demonstrate the ability to quickly absorb and make use of new information with experience or a strong passion for software.
Problem solving and critical thinking. You are to independently solve difficult technical problems & provide solutions or work arounds. Being tenaciously curious to find the cause of an issue will be your single biggest success factor in this role.
Resilient and adaptable. You can take critical feedback and manage difficult customer situations well. You can adapt and turn a negative situation into a positive one.
Excellent interpersonal and communication skills, especially written. You must have exemplary written and spoken English skills.
Language. You will be fluent in English and at least one other European language with preference of either French or German.

Location

You will be field based from your home in Germany, Belgium or France, with a requirement to travel to other European countries to visit both sales prospects and customers. There will also be requirement to meet with colleagues from other markets at least once a quarter.

Compensation and Benefits

Salary: Competitive starting salary. In addition to a salary and subject to completion of the probationary period, a one-off bonus to be paid after 6 months of employment. The employee will then switch to a commission-based scheme.
Holiday: TBC
Working Hours: 37.5 hours per week
Closing date: TBC
Additional Information: The successful applicant will be required to provide documentation of their right to work in the country they are living in, they will also be UK Sanction checked.